CEO
hisbio
Dimitris V.
Nikolaidis
BA, MEd., PhD
Dr. Dimitrios V. Nikolaidis, BA, M.Ed., Ph.D., is an American-educated executive. He specialized in the organization and management of services, while his research interests are also in the same subject (investigation of factors that influence customer satisfaction and elements that determine quality in services).
D. Nikolaidis worked in management positions in companies both in Greece and the USA. He was for a number of years Head of the Business Administration and Economics Department of the International Department of the University of Sheffield, City College, where he continues to hold the position of Associate Professor.
He is a visiting professor at Tilburg University, TIAS Business School in The Netherlands, while teaching at a postgraduate level at Aristotle University, Thessaloniki.
His articles have been published in national and international journals while he has been invited to various seminars and workshops, analyzing topics of organizational development, services quality management, communication, innovation, and product / service development.
Dimitrios Nikolaidis holds the position of General Manager since 2017. He supports people-centered management. He works cohesively and believes strongly in the power of individuals when working together.
He joined the Embryolab team for 3 simple reasons: the Values and vision, the positive and capable people and the incredible commitment to quality and transparency.
His main purpose is the preservation of quality in every aspect of the operation, the development of people and the optimization of services and operations.
Publications – Congresses
- Book Chapters
- Publications and articles in journals
- Conference Papers
- Invited Speaker
- Abstracts, Reports and other Publications
- Participation in EU funded Projects
- Training Seminars - Workshops
Communication, Public Relations and Corporate Social Responsibility in Principles of Management and Marketing, by Alexandris, K., (ISBN: 978-960-8183-84-1).
Promotional Licensing and Trademarks, in The Economic Impact of Sports, edited by Papanikos, G., (ISBN: 960-85411-7-4).
Nikolaidis, D., Chrysikou, S. and Alexandris, K. (2016). Testing the relationship between hotel service quality and hotel brand personality, International Journal of Hospitality and Event Management, 1 (4), pp. 355–369.
Patsiaouras, A., Papanikolaou, Z., Haritonidis, K., Nikolaidis, D., Keramidas, P. “The use of the person-centered approach for the reduction of the state – trait anxiety” Athletic Insight, 1, 2, 2009, ISSN 1536-0431.
Nikolaidis, D., Sargiotis, D., Papanikolaou, Z., Voutselas, V. “The development of a community relations program” Organization of Athletics, University of Peloponnesus.
Papanikolaou, Ζ., Nikolaidis, D., Patsiaouras, Α., Trihia, Ε. “Motivational Factors for Children” Admisnistration of Athletics, 2, 1: 39-42, 2004, University of Peloponnesus.
Nikolaidis, D., Soulas, D., Papanikolaou, Ζ.., Koliakou, Α. “Risk Management” Admisnistration of Athletics, 2, 1: 71-74, 2004, University of Peloponnesus.
Gissis, I., Nikolaidis, D., Papadopoulos, C. “Olympische Erziehung: Anwendungen und Neigungen in den griechischen Schulen mit den Olympischen Spielen des Jahres 2004 als Richtschnur” Sportunterricht, 2, 53: 47-49, 2004.
Papanikolaou, Z., Nikolaidis, D., Patsiaouras, A., Alexopoulos, P. “The freshman experience: High stress – low grades” Athletic Insight, Vol. 4, Issue 5, 2003.
Nikolaidis, D., Avgerinou, V., Lazou, Α., Papanikolaou, Ζ. “Functions and Applications of Marketing in Professional Sports” Organization of Athletics, 1, 2: 148-151, 2003, University of Peloponnesus.
Nikolaidis, D., “Professional Sport: Organizational Structures and Administration” Economy and Sports, 1, (1), p. 28-31, 2001, Sport Economists of Greece, Athens.
Nikolaidis, D., “Sponsorship: The link of corporate with sport world ” Sports and Society, 19, p. 96-100, 1998, University of Thrace.
Nikolaidis, D., “Sport Management: Professional Preparation and Perspectives” Scientific Marketing 52, p. 56-59, 1993, Athens.
Nikolaidis, D., “Introduction in the Science of Sport Management” Sports and Society, 3, p. 50, 1991,University of Thrace.
Nikolaidis, D., Papanikolaou, Z., Antoniadou, S., Gissis I., “Professional sport: community relations and the case of a professional soccer club”, 5th World Congress of Science and Football, April 11-15, 2003, Lisbon, Portugal.
Nikolaidis, D., Papanikolaou, Z., Gissis I., Antoniadou, S. “Setting the dimensions and the functions of a sport marketing department in Greek soccer teams”, 5th World Congress of Science and Football, April 11-15, 2003, Lisbon, Portugal.
Daya Milcheva, D., Nikolaidis, D. (2013). Improving Internal Service Quality Perceptions in Business to Business. Strategica International Academic Conference, 27-28 June, 2013, Bucharest, Romania.
Mkrtchyan, I., Nikolaidis, D (2013). The Importance of Public Relations Education in Agriculture: Perception of the academics and the students – The Case of Armenia. Strategica International Academic Conference, 27-28 June, 2013, Bucharest, Romania.
Nikolaidis, D., Lazou, Α., Papanikolaou, Ζ., Gissis, Ι. (2003). Sports and Risk: Aristotle’s University of Thessaloniki . 6th Scientific Symposium, 6-7 December 2003, Serres, Greece.
Mkrtchyan, I., Nikolaidis, D (2013). The Importance of Public Relations Education in Agriculture: Perception of the academics and the students – The Case of Armenia. Strategica International Academic Conference, 27-28 June, 2013, Bucharest, Romania.
Nikolaidis, D., Lazou, Α., Papanikolaou, Ζ., Gissis, Ι. (2003). Sports and Risk: Aristotle’s University of Thessaloniki . 6th Scientific Symposium, 6-7 December 2003, Serres, Greece.
Δημιουργία Νέων Προϊόντων ως Στρατηγική Ανάπτυξης (workshop), Νομέμβριος 2017, Marketing Club Θεσσαλονίκης.
Επιχειρηματικότητα και Καινοτομία: Καλλιεργώντας νέες συμπεριφορές σε μαθητές του δημοτικού σχολείου, 20 Μαΐου 2015, Πειραματικό Σχολείο Θεσσαλονίκη.
Education Innovation and Entrepreneurship, “Connecting Education with Entrepreneurship, ”Thessaloniki Conference 2015, Organized by the Hellenic – American Chamber of Commerce., 27 April, 2015
Developing New Products as a Growth Strategy, 9 May 2013, American University of Tirana, Albania.
The Hotel and Hospitality Industry: A need for a new direction; a need for a new philosophy, 21 March, 2013, 3rd Hotel and Hospitality Management Conference, Thessaloniki, GR.
Developing Effective Employee Communication for Corporate Success, 2 March 2012, American University of Tirana, Albania.
Development of Effective Communication Strategies, 19 May 2011, Business Seminar Series, CITY College, Thessaloniki
Developing a Competitive Advantage through Service Optimization, 17 March 2011, Business Seminar Series, CITY College, Thessaloniki
Developing a Competitive Advantage through Services Optimization, 12 March, 2011, Hotel & Hospitality Management Conference, Thessaloniki
Redefining the Communication Strategy: Critical Factors for the Development of an Advertising Campaign, 2 December 2010, Marketing Club of Technological Educational Institute of Thessaloniki
Redefining the Communication Strategy: Critical Factors for the Development of an Advertising Campaign, 4 November 2010, Business Seminar Series, CITY College, Thessaloniki
Communicating your Product/Service Effectively, 22 October 2010, Rogner Hotel, Tirana, Albania
Communicating your Product/Service Effectively, 16 September 2010, Business Park, Sofia, Bulgaria
Organizing and Managing our Sales Force, 12 May 2010, CITY College, Thessaloniki
The Successful Advertising Campaign, 28 November 2010, Money Show, Hyatt Regency Thessaloniki
Workshop on Advertising campaign planning (12 November 2010), CITY College, Thessaloniki
Administration of Media, 1 December, 2008, Aristotle’s University, Thessaloniki
The Effective Marketing Plan, 9 April, 2008, City College
Creating the Advertising Brief, March 21, 2008, City College
Sponsorship in Cultural and sporting events, 16 April 2007, OEEK, Thessaloniki
Shaping the Successful Company Today, 9 December, 2006, Money Show, Thessaloniki
The Future of Radio in the Era of Digitization, 10 November, 2006, Thessaloniki
Skills for Professional Success, 9 April, 2005, CITY College,
2004 Dimensions of Marketing, 15 May, 2004, Hellenic Institute of Marketing, Thessaloniki
Management of Service Organizations, 17 February, 2004), Hellenic Institute of Marketing Thessaloniki
Analysis of Organizational and Managerial Structures iin US and Europe, 17 May 2003, University of Aristotle, Thessaloniki
Management: Academic Preparation & Perspectives, April 3 2003, University of Macedonia
Sponsorship of cultural organization, 5 October, 2002, ΕΕΔΑ, Thessaloniki
Television and Media in corporate world, 26 March 2002, Panteion University, Athens
Promotional Licensing and Trademarks, 20 March 2001, Panteion University, Athens
Family – Communication – Prevention, In Safety and Drugs, seminar. Hellenic-American Academy, 8 March 8 1998, Upper Darby, PA, USA
Trends in Education, pp. 80-81, The Bridge, School Magazine, Spring 2013, Bucharest, Romania
Foundation and direction of the Community Relations Department of ARIS FC. More than ten (10) community relations events were organized and executed during the year
Organization of cultural, social, and athletic events, Philadelphia, USA
Consulting with parents and students for academic improvement and personal development
Planning and organizing of fund raising activities to support academic and athletic programs, PA, USA
Board Member of the Hellenic Federation in Philadelphia, USA
Speaking Metaphorically: An Alternative Way to Increase Students’ Engagement, 6th Annual Teaching and Learning Conference, University of Sheffield, 9 January 2012
Promotion of Hellenic heritage and culture in US organizations
Teaching of Greek Language, tradition, history to more than 1000 children, Philadelphia, US
Volunteer in non-profit organizations, youth clubs, and athletic academies, PA, USA
Organization of 2 seminars educating parents and kids about drugs
“Safety and Drugs I”, Upper Darby, PA, USA, March 8, 1998.
“Safety and Drugs II”, Upper Darby, PA, USA, March 2-3, 1999
LEAGUE (2022 – 2023) – Limiting online sexual Exploitation and Abuse Gender based on Underaged boys by Educating experts, Funded by the European Union CERV programme.
STARTIFY7 (2016)
PROACTIVE CHANGE, as an internal assessor for the Italian Chamber of Commerce in Sofia, Bulgaria (2015)
MARKETING CLUB, November 2017
Designing products that customers want
DOMISSIMA June 2015
Training seminar – Effective Communication From Theory to Practice Ensuring Customer Satisfaction through Service Excellence
Association of Greek Tourism Enterprises INSETE: Development of training manuals in:
Complain Management and Service Recovery
Customer Satisfaction through Service Quality
SNSPA University, Bucharest, Romania (May 26, 2013)
Customer Satisfaction and Service Quality in the Hotel and Hospitality Industry
FiBank, Tirana, Albania (May 9, 2013) From Customer Satisfaction to Customer Loyalty: From theory to practice
EAGLE Mobile, Tirana, Albania (May 9, 2013)
From Customer Satisfaction to Customer Loyalty: From theory to practice
UAT University, Tirana, Albania (May 9, 2013)
Developing New Products as a Growth Strategy
COCA COLA, Albania, Tirana (May 2012)
Internal Communication as a Key for Success
MTEL, Sofia Bulgaria (May 2011)
Enhancing Internal Communication
Developing Services as a Competitive Advantage
The Basics of Marketing Communications
GLOBAL GREECE, Athens and Thessaloniki (November 2010)
Developing your services as a competitive advantage
Service development: a new approach in ensuring growth
Publications – Congresses
- Book Chapters
- Publications and articles in journals
- Conference Papers
- Invited Speaker
- Abstracts, Reports and other Publications
- Participation in EU funded Projects
- Training Seminars - Workshops
Communication, Public Relations and Corporate Social Responsibility in Principles of Management and Marketing, by Alexandris, K., (ISBN: 978-960-8183-84-1).
Promotional Licensing and Trademarks, in The Economic Impact of Sports, edited by Papanikos, G., (ISBN: 960-85411-7-4).
Nikolaidis, D., Chrysikou, S. and Alexandris, K. (2016). Testing the relationship between hotel service quality and hotel brand personality, International Journal of Hospitality and Event Management, 1 (4), pp. 355–369.
Patsiaouras, A., Papanikolaou, Z., Haritonidis, K., Nikolaidis, D., Keramidas, P. “The use of the person-centered approach for the reduction of the state – trait anxiety” Athletic Insight, 1, 2, 2009, ISSN 1536-0431.
Nikolaidis, D., Sargiotis, D., Papanikolaou, Z., Voutselas, V. “The development of a community relations program” Organization of Athletics, University of Peloponnesus.
Papanikolaou, Ζ., Nikolaidis, D., Patsiaouras, Α., Trihia, Ε. “Motivational Factors for Children” Admisnistration of Athletics, 2, 1: 39-42, 2004, University of Peloponnesus.
Nikolaidis, D., Soulas, D., Papanikolaou, Ζ.., Koliakou, Α. “Risk Management” Admisnistration of Athletics, 2, 1: 71-74, 2004, University of Peloponnesus.
Gissis, I., Nikolaidis, D., Papadopoulos, C. “Olympische Erziehung: Anwendungen und Neigungen in den griechischen Schulen mit den Olympischen Spielen des Jahres 2004 als Richtschnur” Sportunterricht, 2, 53: 47-49, 2004.
Papanikolaou, Z., Nikolaidis, D., Patsiaouras, A., Alexopoulos, P. “The freshman experience: High stress – low grades” Athletic Insight, Vol. 4, Issue 5, 2003.
Nikolaidis, D., Avgerinou, V., Lazou, Α., Papanikolaou, Ζ. “Functions and Applications of Marketing in Professional Sports” Organization of Athletics, 1, 2: 148-151, 2003, University of Peloponnesus.
Nikolaidis, D., “Professional Sport: Organizational Structures and Administration” Economy and Sports, 1, (1), p. 28-31, 2001, Sport Economists of Greece, Athens.
Nikolaidis, D., “Sponsorship: The link of corporate with sport world ” Sports and Society, 19, p. 96-100, 1998, University of Thrace.
Nikolaidis, D., “Sport Management: Professional Preparation and Perspectives” Scientific Marketing 52, p. 56-59, 1993, Athens.
Nikolaidis, D., “Introduction in the Science of Sport Management” Sports and Society, 3, p. 50, 1991,University of Thrace.
Nikolaidis, D., Papanikolaou, Z., Antoniadou, S., Gissis I., “Professional sport: community relations and the case of a professional soccer club”, 5th World Congress of Science and Football, April 11-15, 2003, Lisbon, Portugal.
Nikolaidis, D., Papanikolaou, Z., Gissis I., Antoniadou, S. “Setting the dimensions and the functions of a sport marketing department in Greek soccer teams”, 5th World Congress of Science and Football, April 11-15, 2003, Lisbon, Portugal.
Daya Milcheva, D., Nikolaidis, D. (2013). Improving Internal Service Quality Perceptions in Business to Business. Strategica International Academic Conference, 27-28 June, 2013, Bucharest, Romania.
Mkrtchyan, I., Nikolaidis, D (2013). The Importance of Public Relations Education in Agriculture: Perception of the academics and the students – The Case of Armenia. Strategica International Academic Conference, 27-28 June, 2013, Bucharest, Romania.
Nikolaidis, D., Lazou, Α., Papanikolaou, Ζ., Gissis, Ι. (2003). Sports and Risk: Aristotle’s University of Thessaloniki . 6th Scientific Symposium, 6-7 December 2003, Serres, Greece.
Mkrtchyan, I., Nikolaidis, D (2013). The Importance of Public Relations Education in Agriculture: Perception of the academics and the students – The Case of Armenia. Strategica International Academic Conference, 27-28 June, 2013, Bucharest, Romania.
Nikolaidis, D., Lazou, Α., Papanikolaou, Ζ., Gissis, Ι. (2003). Sports and Risk: Aristotle’s University of Thessaloniki . 6th Scientific Symposium, 6-7 December 2003, Serres, Greece.
Δημιουργία Νέων Προϊόντων ως Στρατηγική Ανάπτυξης (workshop), Νομέμβριος 2017, Marketing Club Θεσσαλονίκης.
Επιχειρηματικότητα και Καινοτομία: Καλλιεργώντας νέες συμπεριφορές σε μαθητές του δημοτικού σχολείου, 20 Μαΐου 2015, Πειραματικό Σχολείο Θεσσαλονίκη.
Education Innovation and Entrepreneurship, “Connecting Education with Entrepreneurship, ”Thessaloniki Conference 2015, Organized by the Hellenic – American Chamber of Commerce., 27 April, 2015
Developing New Products as a Growth Strategy, 9 May 2013, American University of Tirana, Albania.
The Hotel and Hospitality Industry: A need for a new direction; a need for a new philosophy, 21 March, 2013, 3rd Hotel and Hospitality Management Conference, Thessaloniki, GR.
Developing Effective Employee Communication for Corporate Success, 2 March 2012, American University of Tirana, Albania.
Development of Effective Communication Strategies, 19 May 2011, Business Seminar Series, CITY College, Thessaloniki
Developing a Competitive Advantage through Service Optimization, 17 March 2011, Business Seminar Series, CITY College, Thessaloniki
Developing a Competitive Advantage through Services Optimization, 12 March, 2011, Hotel & Hospitality Management Conference, Thessaloniki
Redefining the Communication Strategy: Critical Factors for the Development of an Advertising Campaign, 2 December 2010, Marketing Club of Technological Educational Institute of Thessaloniki
Redefining the Communication Strategy: Critical Factors for the Development of an Advertising Campaign, 4 November 2010, Business Seminar Series, CITY College, Thessaloniki
Communicating your Product/Service Effectively, 22 October 2010, Rogner Hotel, Tirana, Albania
Communicating your Product/Service Effectively, 16 September 2010, Business Park, Sofia, Bulgaria
Organizing and Managing our Sales Force, 12 May 2010, CITY College, Thessaloniki
The Successful Advertising Campaign, 28 November 2010, Money Show, Hyatt Regency Thessaloniki
Workshop on Advertising campaign planning (12 November 2010), CITY College, Thessaloniki
Administration of Media, 1 December, 2008, Aristotle’s University, Thessaloniki
The Effective Marketing Plan, 9 April, 2008, City College
Creating the Advertising Brief, March 21, 2008, City College
Sponsorship in Cultural and sporting events, 16 April 2007, OEEK, Thessaloniki
Shaping the Successful Company Today, 9 December, 2006, Money Show, Thessaloniki
The Future of Radio in the Era of Digitization, 10 November, 2006, Thessaloniki
Skills for Professional Success, 9 April, 2005, CITY College,
2004 Dimensions of Marketing, 15 May, 2004, Hellenic Institute of Marketing, Thessaloniki
Management of Service Organizations, 17 February, 2004), Hellenic Institute of Marketing Thessaloniki
Analysis of Organizational and Managerial Structures iin US and Europe, 17 May 2003, University of Aristotle, Thessaloniki
Management: Academic Preparation & Perspectives, April 3 2003, University of Macedonia
Sponsorship of cultural organization, 5 October, 2002, ΕΕΔΑ, Thessaloniki
Television and Media in corporate world, 26 March 2002, Panteion University, Athens
Promotional Licensing and Trademarks, 20 March 2001, Panteion University, Athens
Family – Communication – Prevention, In Safety and Drugs, seminar. Hellenic-American Academy, 8 March 8 1998, Upper Darby, PA, USA
Trends in Education, pp. 80-81, The Bridge, School Magazine, Spring 2013, Bucharest, Romania
Foundation and direction of the Community Relations Department of ARIS FC. More than ten (10) community relations events were organized and executed during the year
Organization of cultural, social, and athletic events, Philadelphia, USA
Consulting with parents and students for academic improvement and personal development
Planning and organizing of fund raising activities to support academic and athletic programs, PA, USA
Board Member of the Hellenic Federation in Philadelphia, USA
Speaking Metaphorically: An Alternative Way to Increase Students’ Engagement, 6th Annual Teaching and Learning Conference, University of Sheffield, 9 January 2012
Promotion of Hellenic heritage and culture in US organizations
Teaching of Greek Language, tradition, history to more than 1000 children, Philadelphia, US
Volunteer in non-profit organizations, youth clubs, and athletic academies, PA, USA
Organization of 2 seminars educating parents and kids about drugs
“Safety and Drugs I”, Upper Darby, PA, USA, March 8, 1998.
“Safety and Drugs II”, Upper Darby, PA, USA, March 2-3, 1999
LEAGUE (2022 – 2023) – Limiting online sexual Exploitation and Abuse Gender based on Underaged boys by Educating experts, Funded by the European Union CERV programme.
STARTIFY7 (2016)
PROACTIVE CHANGE, as an internal assessor for the Italian Chamber of Commerce in Sofia, Bulgaria (2015)
MARKETING CLUB, November 2017
Designing products that customers want
DOMISSIMA June 2015
Training seminar – Effective Communication From Theory to Practice Ensuring Customer Satisfaction through Service Excellence
Association of Greek Tourism Enterprises INSETE: Development of training manuals in:
Complain Management and Service Recovery
Customer Satisfaction through Service Quality
SNSPA University, Bucharest, Romania (May 26, 2013)
Customer Satisfaction and Service Quality in the Hotel and Hospitality Industry
FiBank, Tirana, Albania (May 9, 2013) From Customer Satisfaction to Customer Loyalty: From theory to practice
EAGLE Mobile, Tirana, Albania (May 9, 2013)
From Customer Satisfaction to Customer Loyalty: From theory to practice
UAT University, Tirana, Albania (May 9, 2013)
Developing New Products as a Growth Strategy
COCA COLA, Albania, Tirana (May 2012)
Internal Communication as a Key for Success
MTEL, Sofia Bulgaria (May 2011)
Enhancing Internal Communication
Developing Services as a Competitive Advantage
The Basics of Marketing Communications
GLOBAL GREECE, Athens and Thessaloniki (November 2010)
Developing your services as a competitive advantage
Service development: a new approach in ensuring growth
