Embryolab is one of the few units in Greece and Europe to develop a Quality Management System adapted to the IVF requirements. It has set up an internal Quality Management Office to monitor the strict implementation of these standards for critical clinical, laboratory, nursing and administrative procedures in each sector, delivering flawless care to every couple or individual honouring us with their trust.The global scientific community acknowledges our innovative Quality Management System. Global executive IVF scientists and IVF Unit managers participated in international Workshops organised by the Embryolab Academy in 2014 in Thessaloniki on “Quality Management in IVF laboratories” in order to improve their knowledge of contemporary international quality standards. The Argentine Ministry of Health together with the Univerity of Buenos Aires invited Embryolab and Embryolab Academy Scientists to organise jointly the Annual IVF Symposium in Buenos Aires around theTotal Quality Management in IVF.Since 2007, Embryolab has implemented a total quality management system. This is certified annually according to ISO 9001 by the international organisation Bureau Veritas. It is implemented in all medical, laboratory, nursing and administrative procedures.For Embryolab, the certification of the Total Quality Management system according to the international model ISO 9001:2008 is more than an obligation or a procedure. It is an instrument applied in everyday practice for constant improvement of our services.Furthermore, Embryolab’s total quality management system reflects our commitment to provide high-quality services in the field of Assisted Reproduction in a friendly and humane manner. The services offered must be very effective, leading to the desired pregnancy with absolute safety and thus producing high success rates in bringing healthy children into the world.In order to meet its commitment, the unit has established an internal Total Quality Management office.This ensures: • The provision of optimum conditions for all medical operations through a highly professional and trained scientific team. • The implementation of correct laboratory processes according to international standards, making the unit’s laboratory one of the most modern and reliable in Europe.For single women and couples who choose Embryolab, certification according to ISO 9001:2008 means that we: • Provide them with the most up-to-date, reliable and effective scientific approach • Continuously maintain our equipment • Continuously train our staff • Care for, respect and provide for women, putting their health and safety first • Ensure absolute discretion and confidentiality • Work together to ensure our efforts deliver the best result • Evaluate their needs and communicate with them effectively • Provide reliable laboratory results • Suggest the fastest and safest way to achieve a pregnancyEmbryolab’s scientific and administrative team aims at successful results respecting the dreams and needs of all the people involved. Our certified Total Quality Management system, highly trained medical and administrative staff and our high-tech laboratory equipment produce the highest rates of successful pregnancies recorded at the Unit. These are the main reasons why more and more couples choose our team to achieve a pregnancy.